Office Address
G/F Concepcion Industries Bldg. 308 Sen. Gil J. Puyat Avenue, Makati, Metro Manila, NCR
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Get in touch
Let us know how we can help.
Office Address
G/F Concepcion Industries Bldg. 308 Sen. Gil J. Puyat Avenue, Makati, Metro Manila, NCR
Follow us
Can’t find what you’re looking for?
Product
How do I find the right product?
Our Key Account Specialist can gladly give you more information about our products. We can also give you 7 days demo for free.
Do you have warranty?
We have a standard warranty of 1 year on trunked radio units and 3 months on accessories on outright purchase.
Payment
What payment options can I use?
- You can pay through bank transfers
- Our in-house billing collectors can pick-up your payment from your office.
How can I get my statement of account?
- We can send your SOA through email or deliver it via in-house billing agents/collectors.
- Send us an email through customercare@contel.com.ph and billing_collection@contel.com.ph
Support
Do you provide technical support?
We have 24/7 in-house customer care representative to attend on your technical needs.
How to report a technical problem?
You can report your technical concerns through our customer care hotline or you can contact your Key Account Specialist assigned to your company.
Do you provide after sales?
- You can report your technical concerns through our customer care hotline or you can contact your Key Account Specialist assigned to your company.
- FREE pick up in case of need for radio diagnosis and delivery upon repair
- FREE issuance of Service Units while Radios are undergoing diagnosis/repairs